Terms & ConditionsWelcome to Upulni Express, also defined as “we” or “us” in this document. We are an online marketplace, and the following terms and conditions regulate your access to and use of Upulni Express, as well as its associated subdomains, forums, mobile app, utilities, and software (the “Site”). By accessing the Site, you hereby accept these terms and conditions (including any related information) and reflect that you intend to abide by them (the “User Agreement”). This User Agreement becomes valid when you visit the Site, indicating your approval of these terms. Please do not visit, register for, or use this Site if you do not want to be bound by this User Agreement. Upulniexpress.lk (Private) Limited (PV: 98179) owns and operates this website. Upulniexpress.lk reserves the freedom, without prior notice, to amend, alter, add, or delete parts of these Terms and Conditions at any time. Changes may become applicable after they are updated to the Site and no further warning is given. Please review these Terms and Conditions for changes on a daily basis. Your continuing usage of the Site after updates to the Terms and Conditions of Use are posted constitutes your approval of such amendments.
CONDITIONS OF USE
YOUR ACCOUNTWe can enable you to create an account with us or provide personal information to complete the establishment of an account in order to access certain services provided by the platform. We reserve the right, at our full and absolute discretion, to invalidate the username and/or password at any time and without excuse or prior warning, and we will not be liable or compensated for any damages incurred by, triggered by, arising out of, in conjunction with, or as a result of such requirement or invalidation.
Please ensure that the information you provide us is accurate and up to date at all times. You are required to update account information in real-time by logging in to your account online. If you are unable to upgrade details in Your Account on the Site, you must notify us through our customer service contact channels so that we can assist you with these updates. We reserve the right to deny access to the Site, cancel accounts, and delete or edit content at any time and without warning to you. We may, in our sole and absolute discretion, request that you upgrade your Personal Data or immediately invalidate the account or related information without providing any explanation or prior warning, and we shall not be liable or responsible for any damages incurred or triggered by you as a result of, in connection with, or as a result of such request or invalidation. You agree to update your password on a regular basis and to keep your account safe. You also agree to be responsible for the security of your account and liable for any leak or use (whether allowed or not) of the username and/or password.
PRIVACYPlease read our Privacy Agreement, which covers your visit to the Site as well. Sensitive information/data submitted by you or obtained by the use of the Site will be considered as purely confidential in compliance with the Privacy Agreement and relevant laws and regulations. Please do not use the Site if you object to your details being transferred or used in the manner stated in the Privacy Agreement.
PLATFORM FOR COMMUNICATIONYou accept, recognize, and acknowledge that the Site is an online marketplace that allows you to buy products listed at the price specified at any time and from any place using a payment method of your preference. You further recognize and accept that we are just a facilitator and cannot be a party to or monitor in any way any transactions on the Site or through a payment portal provided to you by an independent service provider.
CONTINUED AVAILABILITY OF THE SITEWe will do everything possible to ensure that access to the Site is always available, uninterrupted, and error-free. This, however, cannot be assured due to the existence of the Internet and the nature of the Site. Furthermore, your access to the Site can be temporarily suspended or blocked to allow for upgrades, maintenance, or the launch of new facilities or services at any time and without notice. We would make every effort to limit the number and duration of such restrictions.
LICENSE TO ACCESS THE SITEWe ensure that by accessing the Site, you agree that you are of legal age to form legally binding contracts, and therefore that you are at least 18 years old, or that you are accessing the Site under the supervision of a parent or legal guardian. We grant you a non-transferable, revocable, and non-exclusive license to use the Site in compliance with the Terms and Conditions specified herein, solely for the purpose of shopping for personal goods and services offered for sale on the Site. Commercial use or use on behalf of a third party is illegal, unless expressly allowed in writing by us. If you register as a business entity, you reflect that you have the authority to tie the entity to this User Agreement and that you and the business entity will comply with all relevant online trading rules. A individual or business organization can only register as a member of the Site once. Any violation of these Terms and Conditions would result in the revocation of the license issued in this paragraph immediately and without warning to you. This Site’s content is offered exclusively for informational purposes. Product representations on this Site, including price, available stock, features, add-ons, and any other information, are the responsibility of the vendors exhibiting them and are not guaranteed to be fully correct by us. Submissions or viewpoints shared on this Site are those of the person(s) who posted that material and do not represent our views. We issue you a restricted license to browse and use this Site for personal purposes only; you are not permitted to copy (except for page caches) or change the Site or any part of it in any way. This license does not allow for the resale or commercial usage of this Site or its contents; the compilation and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; the capturing or copying of account information for the benefit of another seller; or the use of data processing, machines, or similar data collecting and extraction methods. This Site or any part of it (including, but not limited to, any copyrighted content, trademarks, or other proprietary information) can not be reproduced, duplicated, replicated, sold, resold, visited, published, or otherwise used for any commercial intent without our express written permission. Without our express written permission, you cannot frame or use framing strategies to enclose any trademark, logo, or other proprietary material (including photographs, text, page layout, or form). Without our express written permission, you cannot use any or other text containing our name or trademark. Any unauthorized use immediately terminates the permission or authorization given by us to you for access to the Site. Without our express written permission, you cannot use our logo or any other patented graphic or trademark as part of an external connection for commercial or other purposes. You agree and undertake not to engage in the restricted acts specified in this section; engaging in these activities will result in the immediate cancellation of your account, facilities, ratings, requests, or any current incomplete transaction with us, as well as legal proceedings in extreme situations.
- Refusal to agree to the Terms and Conditions defined above, as well as all other rules and procedures relating to the use of the Site that are often visible on the Site.
- Impersonate anyone or anything, or wrongly claim or somehow distort your relationship with anyone or anything.
- Use the Site for illegal operations.
- Attempt to obtain illegal entry to, or connect with or interrupt, other computer systems or networks linked to the Platform or Services. Interfere with another’s utilization and enjoyment of the Site
- Post, support, or distribute any forbidden materials as specified by Sri Lankan law via the Site.
- Use or upload in some way any software or material that contains, or you have reason to suspect contains, viruses, damaging components, malicious code, or harmful components that could damage or corrupt the Site’s content or disrupt or interfere with the operation of another Customer’s computer, mobile device, or the Site, and use the Site in any way that is not in accordance with the acceptable use policy.
YOUR CONDUCTYou do not use the website in any manner that disrupts, damages, or impairs the Platform or connection to it in any way. You must not engage in any actions that may cause the Site, its staff, officials, delegates, owners, or any other person directly or indirectly involved with the Site, or access to it, to be disrupted, destroyed, or affected in any way. You acknowledge that you, not we, are solely responsible for all electronic messages and content transmitted from your device to us, and that you may only use the Site for lawful purposes. It is expressly forbidden for you to use the Site for.
YOUR SUBMISSIONWhen you post comments or feedback to the Site, you also give us the right to use the name that you send in connection with such critique, criticism, or other material, in addition to the rights available to any Submission. You must not use a fake e-mail address, pose as someone other than yourself, or otherwise deceive us or third parties as to the sources of any Submissions. We can, but are not obliged to, delete or edit any Submissions without warning or legal recourse in this regard.
CLAIMS AGAINST OBJECTIONABLE CONTENTWe list thousands of items for sale sold by various vendors on the Site and host several comments on listings; we cannot be sure of the contents of each product advertised for sale, nor of each message or analysis displayed. As a result, we work on a “claim, analysis, and termination” model. If you believe that any content on the Site is illegal, offensive, deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libellous, obscene, pornographic, paedophilic, or menacing; ethnically objectionable, disparaging; or otherwise harmful to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another, or objectionable or otherwise illegal in any way, please inform us immediately by writing to us at firstname.lastname@example.org. We will use all appropriate efforts to review and delete valid inappropriate material that has been reported within a reasonable time frame.
Please provide contact details, and as many related claim specifics as possible, such as the name of the objectionable material group, instances of objection, evidence of objection, and so on. Please keep in mind that supplying insufficient information would make your argument null and unusable for legal purposes.
TRADEMARKS AND COPYRIGHTSUpulni Express.lk, the Upulni Express logo, and other logos appearing on our Site are either trademarks or registered trademarks in the applicable jurisdiction (s). Our graphics and logos are trademarks and should not be used in association with any product or service that does not belong to us, in any way that is likely to create consumer misunderstanding, or in any way that criticizes or discredits us. All other logos appearing on this Site are the property of their respective owners, who may or may not be related, associated, or endorsed by us.
All intellectual property rights in the Site, material content on the Site, and all website architecture, including but not limited to text, images, applications, images, video, music, sound, and their collection and arrangement, as well as all software compilations, underlying source code, and software, shall remain our property, whether registered or unregistered. The Site’s entire content is also covered by trademark, trade mark, service mark, patent, or other exclusive rights and rules as defined by relevant laws and international conventions. The intellectual property rights are reserved.
DISCLAIMERYou understand and agree that you are using the Site’s resources and transacting at your own risk, and that you will use your best and most reasonable decision before entering into any transactions through the Site. We shall not be liable or accountable for the acts or inactions of buyers, nor for any violation of terms, promises, or guarantees by the sellers or producers of the goods, and expressly deny all duty and liability in that respect. We can not mediate or settle any conflict or misunderstanding between you and the product’s sellers or suppliers. We would not be liable or responsible for the conduct or inactions of any other service provider listed on our Site, including but not limited to payment suppliers, instalment offerings, warranty services, and so on.
COMMUNICATING WITH USWhen you visit the Site or send us e-mails, you are connecting with us online. When making an order with us, you must have a correct phone number. We can contact with you via e-mail, SMS, phone call, posting updates on the website, or any other method we deem appropriate. For contractual reasons, you consent to receiving emails from us about your use of the website and commit to handle all means of communication equally.
AMENDMENTS TO CONDITIONS OR ALTERATIONS OF SERVICE AND RELATED PROMISEWe reserve the right, at any moment, to make improvements to the Site, its rules, these terms and conditions, and any other publicly displayed condition or service commitment. Until a modification to such policies or these provisions is needed by statute or federal authority, you will be entitled to the policies and terms and conditions in effect at the time you accessed the Site (in which case it will apply to orders previously placed by you). If either of these conditions is found to be null, void, or unenforceable for whatever cause, the provision will be considered severable and will not impair the validity or enforceability of the remaining condition.
TAXESYou consent to pay all fees/costs/charges involved with the buying of goods from the Site, as well as any and all relevant taxes under applicable legislation.
UNAVAILABILITY OF PRODUCT / PRODUCT OUT OF STOCKupulniexpress.lk only serves as an intermediary between the customer and the vendor.
In rare occasions products may not be available (run out of stock) from time to time due to overselling by the suppliers; however the product may be available for purchase on upulniexpress.lk. If the supplier has not promptly informed us of the fact that the product is unavailable for them to supply us. In such circumstances upulniexpress.lk does not accept any liability whatsoever.
uplniexpress.lk will notify the consumer within 4 working days if stock is unavailable, and the money will be refunded within 9 working days.